Success Stories – Past LivesAI-82j7d2025-12-10T14:59:04+00:00
Stories We’re Proud to Be Part Of
Stories We’re Proud to Be Part Of
Purpose sharpens performance. Clarity turns it into impact
Purpose sharpens performance. Clarity turns it into impact
Bob & Steve have worked with the CEO of a purpose-led workplace firm whose mission was to improve lives, but whose message had become blurred.
Together, we clarified what “good” looked like – in their story, their focus, and how opportunities were shaped and priced. The result was alignment with purpose and performance – a team moving with confidence, clarity, and real impact.
Within months, the business was producing higher-quality bids, responding more efficiently, and generating a stronger pipeline — driving both win rate and confidence across the team.
Restoring clarity and confidence in a global transformation
Restoring clarity and confidence in a global transformation
Working with a £30bn global hospitality group spanning Europe, North America, and Asia-Pacific, alongside a senior IBM leadershiop team Bob helped recover a global SAP programme that had lost direction after rapid growth through acquisitions.
Jointly-leading a business architecture review, Bob redefined the global solution and integrated SAP with key digital tools to streamline operations.
Partnering with the cleint transformation leader and regional CFOs, Bob rebuilt the business case and benefits model – restoring confidence, strengthening governance, and helping deliver the programme on time and budget despite the disruption of COVID.
Adapting to change and finding a better way to perform
Adapting to change and finding a better way to perform
When a major UK defence company faced a shift to performance-based contracts, Bob worked with leaders and a small team to rethink how the business operated.
They brought together teams from sales, logistics, procurement, and IT to design a more joined-up, capable organisation – one that could deliver results and still keep its balance.
Working closely with executives and the board, he helped turn uncertainty into momentum, creating an approach that not only strengthened competitiveness but went on to shape how others transformed too.
One Vision. One Platform. Global Transformation
One Vision. One Platform. Global Transformation
What began for Steve as a short assignment to define the vision and core business processes grew into the blueprint for a four-year transformation.
Working alongside business leaders across five divisions and more than twenty countries, he coached teams through the design and implementation of a common platform.
The result – a unified way of working and a more efficient, tax-optimised operating model that stood the test of scale.
Fast-growing fintech back office built for pace & precision
Fast-growing fintech back office built for pace & precision
A scaling Fintech needed its procurement operations to match the speed of its front end.
Working with the leadership team, Steve & Bob identifed the critical capabilities, prioritised what mattered, and designed a roadmap that balanced control with agility.
The outcome – aligned teams, streamlined processes, and a back office ready to power growth.
Setting the vision for a smarter, connected supply chain
Setting the vision for a smarter, connected supply chain
Steve & Bob worked with the leadership of a major UK manufacturer to define their Industry 4.0 and AI strategy – a blueprint for transforming supply chain performance across multiple sites.
Through focused workshops with operations, engineering, and data teams, we helped shape a clear vision and roadmap for digital transformation.
The implementation was theirs to lead, built on a strategy designed to align people, process, and technology around measurable impact.
Defining digital twin vision – from concept to decommission
Defining digital twin vision – from concept to decommission
Working with a leading engineering business, Steve helped shape the vision for the digital twin of a new product in development – a virtual model designed to understand, test, and improve performance throughout its lifecycle.
Through close collaboration with engineering and leadership teams, he built alignment around a clear, practical direction for digital innovation.
Backbone for global operations – one system, many regions.
Backbone for global operations – one system, many regions.
Working with a $50bn global snacks and beverages company, Bob helped shape the technology strategy and design for a unified global operations and shared services model.
Partnering with regional teams across five continents, he led the design of a hybrid model that balanced outsourced and in-house centres while aligning processes and systems worldwide.
Through strong governance and practical delivery planning, the programme stayed on track – bringing consistency, control, and clarity to a complex transformation.
Bringing people together to build one way of working
Bringing people together to build one way of working
For a global pharmaceutical and consumer goods company, the challenge wasn’t just about systems — it was about connection. Different regions worked in different ways, each with their own pressures and priorities.
Bob partnered with the transformation leader to bring people together around a shared vision for how the business could work better as one.
Through open workshops and design thinking, teams began to see the impact of their choices on others — finance understanding operations, IT seeing the human side of process change.
Despite the disruption of COVID, that empathy and alignment kept the transformation moving, turning a complex programme into something people believed in and owned.
