Published in CPOstrategy, Issue 62, this article reflects on the impact of generative AI in the two years since ChatGPT’s launch.

It explores how AI is transforming what procurement manages – not just how it operates – by merging categories, reshaping supplier models, and accelerating automation.

The article introduces key GenAI concepts, outlines their implications for strategy, data, and operating models, and urges CPOs to prepare now.

A foundational read for procurement leaders looking to understand the broader shift AI is driving – and how to align technology with long-term business value.